Frequently Asked Questions

Need any help with your order? Got a question that you need answered immediately? We’re happy to answer any questions or concerns!

 

PRODUCT

Are AdvaLife Omega-3 + Multi products vegan?
Yes, they are! All ingredients used in our Omega-3 + Multi products are Vegan (…and non GMO).
We obtain the Omega-3 from marine algae, which is nature’s greatest source of high-quality complete fatty acids, EPA and DHA. Our Vitamins & Minerals are also vegan friendly.

Are AdvaLife products Non-GMO?
Yes! All our products are manufactured with Non-GMO ingredients.

Are AdvaLife products FDA-approved?

The FDA is not authorized to review dietary supplement products for safety and effectiveness before they are marketed. However, we ensure all our products are manufactured in a FDA approved facility.

How and where should I store my AdvaLife products?
Keep your bottle in a cool, dry place out of direct sunlight.

Where are AdvaLife products made?
AdvaLife’s products are made in the USA, using high purity and thoughtfully curated ingredients from all around the world. The production is done at a GMP certified facility under the strictest Quality Control protocols.

Why do some beadlets have a darker color?
Our liquid capsules contain beadlets which could break during the manufacturing process. However, broken beadlets are 100% safe for consumption.

 

ORDER

Is my credit card information secure?
The security of your payment information is very important to us.
We use credit card encryption to secure all online payments.

What if I want to cancel my order after I already placed?
Please send us an email to sales@advalifeusa.com for any order inquiries.
We are happy to help!

When will my order be shipped?
Your order will be shipped 24 to 48 hours after being placed.

What is your return policy?
We offer a 30-day money back guarantee on both opened and unopened bottles.
Please email us within 30 days of your received order.

How long will it take to get my package?
Your package will arrive via USPS within 3-5 days.

 

GENERAL

Where do you ship to?
We ship within the United States only.

Do you ship to P.O. boxes?
Yes, we do!

How much does shipping cost?
Shipping is free and only within the United States.

Which payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard and American Express.
We also accept PayPal.

Do you have a brand ambassador program?
Yes, contact us for more info!

Still have questions? Contact us here!